Excellent experience. Clean and comfortable rooms, friendly and helpful staff. I used IHG rewards points towards the room, so it was supposed to be a free night. I realized a few days later that my credit card had also been charged for the room. I called the hotel and they promptly reversed the charge and apologized for the mistake. The person I spoke with even went so far as to thank me for bringing it to their attention at all! I was really impressed with how helpful and professional they were in fixing the situation. Thank you!
Great staff and as friendly and accommodating as possible. The Restaurant downstairs is reasonably priced with excellent wait staff. They couldn't be better. Great Experience! !!
This place has the best restaurant in the basement!! On Fri, Sat, Sun they have a bottomless pasta deal that are big portions upon itself! We usually eat one serving there and then order one to go! Try their house wine which is $25? a bottle. Very yummy Riesling
Good food, but kitchen is very slow. There always seems to be a 'party' going on when we visit. Make me thing poor planning on behalf of management.
Work based holiday party. Banquet room. Food served was very good. Wait staff attentive.
Crowne Plaza Cleveland Airport is a US Lodging based in Middleburg Heights, Ohio. Crowne Plaza Cleveland Airport is located at 7230 Engle Rd, Middleburg Heights, OH 44130, USA.
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